Shipping policy

Shipping Policy

Processing & Delivery Times

- Orders are processed within 1-2 business days after payment confirmation.

- Delivery within Lebanon typically takes 2-5 business days, depending on the location.

- We will provide an estimated delivery timeframe upon order confirmation.

Shipping Fees

- Shipping fees vary based on location and order size. The final shipping cost will be calculated at checkout.

Delivery Method

- We use local courier services for deliveries across Lebanon.

- Our courier will contact you to confirm the delivery time and location.

Cash on Delivery (COD) Option

- We offer Cash on Delivery (COD) for all orders within Lebanon.

- Customers must ensure they have the exact amount ready at the time of delivery.

Order Tracking

- Once your order is shipped, you will receive an email or SMS with tracking details (if available).

Shipping Issues

- If your package is delayed or lost, please contact us at support@gettrapt.com, and we will assist you in resolving the issue.

- If a package is returned due to an incorrect address provided by the customer, additional shipping fees may apply for resending the order.